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Privacy policy

1.General

Argos Media d.o.o. (hereinafter the Merchant) undertakes to protect the confidentiality of personal data and the privacy of online store users. The Merchant will use the collected personal data exclusively to provide the services it offers. The merchant respects the confidentiality of personal data and the privacy of online store users, so he will do everything necessary to protect them from any violations and abuses. Users’ personal data is one of the areas to which the Merchant pays extreme care and attention, as it is aware of the sensitive nature of this area.

2. Use of personal data

For the purposes of providing the services it offers, the merchant collects, manages, processes and stores the following user data:

  • name and surname;
  • delivery addresses;
  • company or title of legal entity (if the user is a legal entity);
  • tax number of a legal entity (if the user is a legal entity);
  • email address (username);
  • password in encrypted form;
  • contact phone number;
  • country of residence;
  • other data that the user voluntarily enters into forms in the online store;
  • other data that the user voluntarily adds subsequently in his profile.

The Merchant is not responsible for the correctness, completeness and up-to-dateness of the data entered by users. The merchant will use the data to carry out its own promotional activities (sending notices and news about prize games, sending business notices, other notices and news).

3. Cookies and IP addresses

The merchant assigns each user a cookie for identification, tracking the shopping basket and ensuring traceability (the so-called “cookie”) at the start of each use of the online store, which is stored in the server’s memory only for the duration of the visit to the online store and is deleted after one hour of inactivity. The merchant can also store some permanent cookies on the user’s PC, such as the user’s identification number in an encrypted form for identification on the next visit to the online store or the evaluation of articles, with the help of which the user knows which articles he has already evaluated, and indirectly also the cookies of the external service Google Analytics, which serve to analyze visits to the website. The trader can use this data in an anonymized summary form for statistical analysis purposes. For the purposes of ensuring online security, the Merchant also collects IP addresses from which users access the online store.

4. Statement on protecting the confidentiality of personal data and privacy of users

In accordance with the regulations governing the protection of personal data, the trader is obliged to protect the personal data of the users of his online store. Under no circumstances will the merchant provide personal or other user data to a third party or will not allow a third party to view personal or other data of the user, unless it would be requested from him by state authorities, if such an obligation is stipulated by law, or in good faith that such action is necessary for proceedings before courts or other state authorities and for the protection and realization of the legal interests of the Merchant.

All personal and other data that the user will provide when logging into the online store, as well as when ordering products, including the content of orders, will be protected in accordance with the regulations governing the protection of personal data. The trader will not use this data for a purpose that would in any way harm the user or another person involved. The trader will not use user data to send promotional e-mails or other unsolicited promotional material, except for sending those promotional notifications to which the user will subscribe or with which he will agree. The trader can use the data in an anonymized summary form for statistical analysis purposes. Confidentiality of personal and other user data will not be violated in any form.

The Merchant will only entrust the delivery service (e.g. Pošta Slovenije, GLS, DHL, UPS, etc.) with the necessary information for the delivery of the products purchased in the online store (recipient information and delivery address). The Merchant will contact the user via e-mail if this is necessary to make a purchase in the online store, and via the contact phone number only if the registration process is in progress or there were problems with the purchase in the online store.

5. Implementation of the privacy policy

All persons employed full-time or part-time by the Merchant who have access to the personal and other data of users are aware of the duty to protect personal and other data and are obliged to comply with these provisions on the protection of the confidentiality of personal data and the privacy of users of the online store. The duty to protect personal and other data applies indefinitely, even after the termination of the relationship with the Merchant.

Registered users can stop using the online store at any time and can cancel their registration. They do this by notifying the Merchant of the cancellation of their registration in writing. Before submitting a declaration of cancellation of registration, the user must settle all outstanding obligations to the Merchant from purchases made in the online store. The merchant will protect the confidentiality of personal data and the privacy of online store users within the framework of this privacy policy even in the event of cancellation of registration.

6. Additional explanations

If you have questions, problems or comments regarding this privacy policy, you can send it to us at the email address: [email protected]